Terms and Conditions

1. Introduction

Welcome to Ñom Studio, owned and operated by IPTotal S.A. de C.V. ("Company," "we," "us," or "our"), a registered business entity in Monterrey, Mexico. By accessing or using our website, purchasing our products, or engaging our design services, you agree to be bound by these Terms and Conditions ("Terms").

2. Acceptance of Terms

By accessing our website, placing an order, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

3. Products and Services

3.1 Product Information

Ñom Studio offers a variety of design products. We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer's display of any color will be accurate, and product images are for reference only.

3.2 Design Services

Ñom Studio provides professional design services and product design consultancy. All service engagements require a separate agreement detailing the scope, deliverables, timeline, and compensation.

3.3 Availability

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time.

4. Orders and Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase our products or services. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product or service availability, errors in product or pricing information, or problems identified by our fraud detection systems.

4.2 Payment Terms

Payment must be made in full at the time of ordering products or engaging services unless otherwise specified in a separate service agreement. We accept payment methods as indicated on our website.

4.3 Pricing

All prices are displayed in the currency indicated on our website and are subject to change without notice. Prices do not include taxes, duties, or shipping costs, which are added at checkout or specified in service agreements.

5. Shipping and Delivery

5.1 Processing Time

Most items are made to order and processing times vary by product. Specific processing times are indicated on each product page.

5.2 Shipping Policy

For complete information regarding shipping methods, timeframes, and fees, please refer to our Shipping Policy.

6. Return Policy

6.1 Return Eligibility

We accept returns within 30 days of the customer receiving the item. To be eligible for a return, the item must be unused and in the same condition that you received it, unless the item is defective.

6.2 Return Process

To initiate a return, please contact us. We will provide a return shipping label. Once we receive and inspect the returned item, we will process your refund or exchange.

6.3 Refunds

After approving your return, we will initiate a refund to your original method of payment. The time required for the refund to appear in your account depends on your payment provider's policies.

6.4 Non-Returnable Items

Certain items cannot be returned, including custom-made products created to your specifications. These exceptions will be clearly noted on the relevant product pages.

7. Intellectual Property

7.1 Ownership

All content on the Ñom Studio website, including text, graphics, logos, images, product designs, and software, is the property of Ñom Studio and is protected by Mexican and international copyright, trademark, and other intellectual property laws.

7.2 Use Restrictions

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our website without our prior written consent.

7.3 Client Projects

For design services, ownership of final deliverables will be specified in the service agreement. Unless otherwise stated in writing, Ñom Studio retains ownership of all preliminary designs and concepts.

8. User Conduct

When using our website, you agree not to:

9. Privacy

We collect and process personal information as described in our Privacy Policy. By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

10. Limitation of Liability

To the maximum extent permitted by law, Ñom Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use the website or services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Ñom Studio, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the website.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Mexico, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Monterrey, Mexico.

13. Changes to Terms

We reserve the right to modify these Terms at any time. All changes are effective immediately when posted on this page. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

14. Contact Information

For questions about these Terms, please contact us at:

hola@niom.studio or +385 91 333 7433

Last updated: 12/03/2025

At Ñom Studio, we strive to ensure your products reach you safely and promptly. This policy outlines our shipping procedures, timeframes, and other important information to keep you informed throughout the delivery process.