Privacy Policy

Last Updated: March 12, 2025

1. Introduction

This Privacy Policy explains how Ñom Studio, operated by IPTotal S.A. de C.V. ("we," "us," or "our"), collects, uses, discloses, and safeguards your information when you visit our website, purchase our products, or engage our design services. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

2. Data Controller

IPTotal S.A. de C.V.Camino de los Kiwis 61364320, Monterrey, MexicoEmail: hola@niom.studioPhone: +385 91 333 7433

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide to Us

• Identity Data: First name, last name, username or similar identifier
• Contact Data: Billing address, delivery address, email address, phone number
• Financial Data: Payment card details (processed securely through our payment processors)
• Transaction Data: Details about payments and products/services purchased
• Profile Data: Username and password, purchases or orders, preferences, feedback
• Correspondence Data: Information contained in our communications with you

3.2 Information Automatically Collected

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website and services

3.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To fulfill or meet the reason you provided the information
• To process and deliver your orders
• To manage our relationship with you
• To improve our website, products, and services
• To communicate with you about products, services, and events
• To comply with legal obligations

5. Legal Basis for Processing

Under the GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:

• Performance of a Contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate Interests: Processing necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests
• Compliance with Legal Obligation: Processing necessary for compliance with a legal obligation
• Consent: Processing based on your consent

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

7. Data Sharing and Transfers

We may share your personal data with:

• Service Providers: Third parties who provide services to us, such as payment processing, shipping, website hosting, and analytics
• Professional Advisers: Including lawyers, bankers, auditors, and insurers
• Government Authorities: When required by law, to respond to legal process, or to protect our rights

If we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as standard contractual clauses approved by the European Commission.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Right to Access: The right to request copies of your personal data
• Right to Rectification: The right to request that we correct inaccurate personal data
• Right to Erasure: The right to request that we delete your personal data
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data
• Right to Data Portability: The right to request the transfer of your personal data to you or a third party
• Right to Object: The right to object to our processing of your personal data
• Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal data

To exercise any of these rights, please contact us using the details provided in Section 2. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

13. How to Contact Us or Lodge a Complaint

If you have any questions about this Privacy Policy or our data practices, please contact us using the details provided in Section 2.

You have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence. However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.

Welcome to Ñom Studio, owned and operated by IPTotal S.A. de C.V. ("Company," "we," "us," or "our"), a registered business entity in Monterrey, Mexico. By accessing or using our website, purchasing our products, or engaging our design services, you agree to be bound by these Terms and Conditions ("Terms").